Privacy Policy

ROC Web Tech(“we,” “us,” or “our”) builds and maintains websites and automation tools for small businesses in Rochester, NY and the surrounding area. This policy explains what information we collect through rocwebtech.com, why we collect it, and how we handle it. We keep this short and plain because that's how we'd want it explained to us.

What we collect

We only collect information you choose to give us, plus basic analytics:

• Contact & audit form submissions. When you fill out our contact form or request a free site audit, we collect the details you enter — typically your name, email address, business name, website URL, phone number (if you provide it), and your message. These are sent to us through Web3Forms so we can reply.
• Site analytics. Once analytics are enabled on this site, we collect aggregate, non-identifying usage data — pages viewed, approximate region, device type, and referral source — to understand how the site is used and improve it.
• Technical logs. Our hosting provider (Vercel) automatically records standard server logs such as IP address and request times for security and reliability.

We do not collect payment-card details on this website, and we do not knowingly collect information from children.

How we use it

• To respond to your inquiry and deliver the free audit you requested.
• To follow up about a project, proposal, or ongoing service.
• To understand site traffic in aggregate and improve our pages.
• To keep the site secure and operating correctly.

We do not sell, rent, or trade your personal information. We will never add you to a marketing list without your consent, and you can ask us to stop contacting you at any time.

Cookies

This site uses minimal cookies. Essential cookies keep the site functioning; if and when analytics are enabled, an analytics cookie or similar identifier may be set to measure usage. You can block or delete cookies in your browser settings — the site will still work without them.

Third-party services

We rely on a small number of reputable providers to run this site:

• Web3Forms — processes and delivers form submissions to our inbox.
• Vercel — hosts and serves the website.
• Analytics provider — measures aggregate site usage once enabled.

Each of these providers handles data under its own privacy policy. We choose providers that take data protection seriously, but we encourage you to review their policies if you'd like the full detail.

Data retention & security

We keep form submissions only as long as we need them to respond and maintain our business records, then remove them. We take reasonable measures to protect the information we hold, though no method of transmission over the internet is ever completely secure.

Your choices

You can request a copy of the information we hold about you, ask us to correct it, or ask us to delete it. To make any of these requests — or if you have questions about this policy — email us at contact@rocwebtech.com.

Changes to this policy

We may update this policy as our services or tools change. When we do, we'll revise the “last updated” date above. Material changes will be reflected on this page.

Contact

Questions about your privacy? Reach ROC Web Tech at contact@rocwebtech.com. We serve Rochester, NY and nearby communities.